Implementing conversational BI in the private sector is hard; doing it for a public sector school administration is a different beast entirely. In December 2025, we kicked off a pilot with Göteborgs Stad. By the time we stand on this stage, we will have 3 months of real-world data, user feedback, and likely a few scars to show for it.
This talk moves beyond the hype of “chatting with data” to explore the practical reality of deploying AI in a municipality. We will share the unpolished truth of our journey: navigating strict compliance, managing expectations for a diverse, non-technical user base, and the technical realities of bridging modern AI and municipal data. A transparent look at what happened when we tried to bring AI to the classroom administration.
Karl Alfredsson is the Head of Development and Transformation at the City of Gothenburg’s Department of Education and a PhD candidate at University West. His work sits at the intersection of artificial intelligence, digital transformation, and modern public governance. Through real-world experimentation and action research, he explores how AI and data-driven systems are reshaping responsibility, trust, and learning in public organizations. With a background spanning education, leadership, and creative technology, Karl brings a forward-looking, human-centered perspective on how the public sector can evolve in the era of intelligent systems.
